How do I book an appointment?

All regular salon appointments should be booked through the online booking site. Select the service that best fits your needs and follow the prompts to complete your booking.

Do you require a retainer?

Yes. A retainer is required to secure appointments and is applied toward your remaining balance. Retainer amounts vary based on the total cost of your service.

Are retainers refundable?

Retainers are non-refundable. With at least 24 hours' notice, your retainer may be transferred one time to a rescheduled appointment.

Do I need a consultation?

Some services require a consultation before booking, including color services, major detangling, loc reconstruction, extensions, and other services that require additional planning.

Consultations allow me to assess your needs, discuss your goals, and provide appropriate service recommendations and pricing.

What is included with my hair service?

Unless otherwise stated, starting prices include up to 2 bowls of product, a trim, blow-dry or curl definition, and a bonding treatment when appropriate for the service.

Additional product, time, hair, or specialty treatments may affect the final price.

Do I need to come with my hair washed?

Please follow the preparation instructions listed with your specific service. Many services include shampooing and treatment, so there is no need to arrive freshly washed unless your service description says otherwise.

What if I have a wig that needs to be cleaned or customized?

Wigs requiring cleaning or customization should be dropped off at least 48 hours before your appointment unless otherwise discussed.

Can I book multiple services together?

Absolutely! 🌿 If the services you want are not already offered as a package, select the appropriate services/add-ons when booking or contact me if you are unsure what to choose.

Do you take same-day appointments or walk-ins?

Same-day availability and walk-ins are not guaranteed. Online booking is the best way to view current availability.

What happens if I'm late?

A 10-minute grace period is provided. After 10 minutes, a $10 late fee applies. After 15 minutes, your appointment may be canceled and your retainer forfeited.

Please contact me as soon as possible if you know you're running behind.

Can I reschedule my appointment?

Yes. Please make changes at least 24 hours before your appointment. Retainers may be transferred once when proper notice is provided.

Late cancellations or rescheduling may result in the loss of your retainer and require a new retainer to rebook.

Do you offer appointments outside of regular business hours?

Yes, when available. Appointments requested outside of regular business hours are considered VIP appointments and include an additional $25 fee.

What forms of payment do you accept?

Available payment methods will be shown during booking or checkout. Applicable processing fees are included in service pricing.

Do you service children?

Yes, select services are available for children. Age requirements and service limitations may apply depending on the requested service.

Do you work with all hair textures?

Yes! Dunadi's Garden provides services for a variety of hair textures, including natural hair and locs. Service selection and techniques are customized based on the client's individual hair needs.

Do you provide bridal services?

Yes. Bridal services have a separate booking process to ensure enough time for consultations, trials, timelines, travel, and bridal party coordination.

Please complete the Bridal Inquiry Form to get started.

Are you available for freelance work and events?

Yes! ✨ Dunadi's Garden is available for fashion shows, photoshoots, productions, brand projects, corporate events, group glam, private events, and other freelance opportunities.

Please complete the Freelancing & Events Inquiry with your project details.

Do you travel?

Yes. On-location and travel services are available. Travel fees and accommodations vary depending on distance, location, service time, and the needs of the event.

Can you accommodate large parties or events?

Yes. Additional artists or stylists may be required depending on the number of services and the amount of time available. Staffing needs and any associated fees will be discussed before your event is booked.

What if I'm not sure what service to book?

No worries! If you're unsure which service best fits your needs, schedule a consultation or reach out before booking. This helps make sure enough time and the correct services are reserved for your appointment.

Where can I find your full policies?

Full booking, cancellation, rescheduling, late, payment, and appointment policies are available on the Policies page. By booking an appointment, you acknowledge and agree to Dunadi's Garden's current policies.